your village your bank
617-969-4300
Access Your Accounts Online
submit
Learn More
PAGE HEADER IMAGE
Home > Our Pledge

Our Pledge Customer Care Center

It is always about YOU, our Customer.

  1. You will be treated as a preferred customer, regardless of the level of your business relationship with The Village Bank.
  2. You will enjoy the service of a dedicated Village Preferred Banking team that handles every detail, no matter how small.
  3. You will always have a person to address your questions – and provide an answer the same day.
  4. You will never be left stranded.
  5. You will never be sent off to another department, but will be personally introduced by a member of your Village Preferred Banking team.
  6. You will receive the best possible value on all products and services provided.