Our Pledge

It is always about YOU, our Customer.

1. You will be treated as a preferred customer, regardless of the level of your business relationship with The Village Bank.
2. You will enjoy the service of a dedicated Village Preferred Banking team that handles every detail, no matter how small.
3. You will always have a person to address your questions – and provide an answer the same day.
4. You will never be left stranded.
5. You will never be sent off to another department, but will be personally introduced by a member of your Village Preferred Banking team.
6. You will receive the best possible value on all products and services provided.

You Have a Friend in the Village!

For more information on our services, please complete our information request form, or call our Customer Care Center at (617) 969-4300.