Q. Does the Village Bank have an app?
A. Yes. The Village Bank App is available for your iPhone® or Android® devices. You can download them on the App Store® or Google Play®. You may also have the link sent to your phone by logging into Village Online Banking, clicking User Options and Enrolling in Mobile Banking.
Q. Does The Village Bank have an iPad® app?
A. Yes, The Village Bank app is available for the iPad and Android Tablets.
Q. How do I set up a mobile device?
A. Once you are logged into Village Online Banking, click on User Options/Mobile. From there you scroll to Mobile Banking Profile and click Enroll Now. It will then walk you through setting up your phone for mobile banking.
Q. What are my options for mobile?
A. When registering your phone, you can choose: Mobile Browser Banking, Text Banking, Application (App) or Alert Banking.
Q. What is the difference between Browser Banking, Text Banking, Application and Alert Banking?
A. Browser Banking (Mobile Web) will send you a link to the Mobile website that will let you log in to Village Online Banking using your existing credentials. Text Banking is enrolling your phone so you can send quick texts to a short code (48179) to receive balances or transaction history on your accounts. The Application is downloading an app to your smartphone or tablet that will allow you to log in to Village Online Banking from your smartphone or tablet. Alert Banking is to give you the capability to send yourself texts for the alerts you set up through Village Online Banking.
Q. Text Message Banking is asking me to create Nicknames for my accounts. Why do I need that?
A. By choosing a nickname it will allow you to text a command to get history on a specific account. For example, if you nicknamed your checking account “bills”, you can send a text of “hist bills” and it would send you transactions on your checking account.
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