Frequently Asked Questions
We have compiled some of the most frequently asked questions, and answers, to make banking with The Village Bank easier and more convenient than ever. Check back as we will be updating these pages on a regular basis.
Q. Do you sell or redeem Savings Bonds?
A. Unfortunately we do not sell or redeem Savings Bonds. You may go to savingsbonds.gov to order, redeem and see the current value of your bonds through this government website.
Q. Do you have a notary public available at all branches?
A. As a service to our customers, we do have notary public services at each location. Please call ahead to our Customer Care Center at (617) 969-4300 for availability.
Q. What is the SWIFT code for the Bank?
A. The Village Bank does not have a SWIFT code. If funds are to be wired to your account from out of the country, please request that the originating bank send the funds to their corresponding bank in the United States, who will forward the wire to The Village Bank.
Q. Does the Bank sell foreign currency?
A. You may order foreign currency from any branch. The funds will be shipped to the branch for pick up for a fee. The Bank does not, however, exchange foreign currency for U.S. currency.
Q. How do I change my address online?
A. In order for you to change your address on your accounts, we need to have your signature for security reasons. You may log into Village Online Banking, and send a secure email with the request, we can use your login authentication as your digital signature. You may print the change of address form and mail it to the Bank or drop it off at any of our branch locations as well.