Secure Messaging

The Village Bank offers customers the ability to send a secure email to the Bank. Secure email is the only way to be sure your confidential information, account number, tax ID numbers and financial statements are delivered safely.

Why use secure messaging?
Internet email is an insecure communications channel. Messages sent via standard internet email travel in “plain text” and cross many networks before reaching their final destination. As a result, an opportunity exists for prying eyes to eavesdrop on email messages. Therefore, standard email should not be used to exchange sensitive or private information such as Social Security numbers, bank account numbers, financial statements, etc.

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For more information or answers to any questions, please visit our Customer Care Center, use our Contact Form, or call us at (617) 969-4300.

Secure Messaging

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Weblinks – By clicking the link to an outside URL, you will enter a web site created, operated and maintained by a private business or organization. The Village Bank provides this link as a service to our website visitors. We are not responsible for the content, views, or privacy policies of this site. We take no responsibility for any products or services offered by this site, nor do we endorse or sponsor the information it contains. Village Bank is not responsible for the accessibility of this link. Email – Email is not secure. Time-sensitive requests or private information, such as account numbers, should not be sent via email.

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FRAUD ALERT: Our customers recently have received calls from individuals claiming to work for The Village Bank. These callers ask for personal/account information such as an account verification code (RSA) or PIN. If you receive a call like this, please hang up immediately and contact us directly. The Village Bank will NEVER call, email or text you asking for personal information. Thank you.
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