Our Pledge as Your Community Bank in Massachusetts

It is always about YOU, our Customer

• You will be treated as a preferred customer, regardless of the level of your business relationship with The Village Bank.
• You will enjoy the service of a dedicated Village Preferred Banking team that handles every detail, no matter how small.
• You will always have a person to address your questions – and provide an answer the same day.
• You will never be left stranded.
• You will never be sent off to another department, but will be personally introduced by a member of your Village Preferred Banking team.
• You will receive the best possible value on all products and services provided.