Accessibility

At The Village Bank, we are committed to serving the needs of all our customers.

Online
Our website has been designed with the goal of meeting WCAG 2.0 Level A & AA standards. As part of our efforts, we have provided an accessibility tool, indicated by the icon on the top left of each page, which allows users to navigate through the site using a keyboard, resize fonts and make other adjustments including underlining links, and inverting colors.

We are working with our partners to bring online services, including Online Banking and Online Applications, into compliance with WCAG 2.0 Level A & AA standards. If you need assistance as we work to enhance our website and online services, please call us at (617) 969-4300.

Videos on the website are hosted on The Village Bank’s YouTube channel. Closed captioning is provided on each video for the hearing impaired. To view full size, visit our YouTube Channel.

In Branch
Handicap parking is available at all locations. Members of The Village Bank team are available to provide assistance including helping with opening an account, applying for a loan, reviewing account information, and more.

The Village Bank ATMs allow the choice of viewing account information on the screen or using the talking mode to conduct transactions.

By Phone
With Telephone Banking, you can call (617) 630-1780 (Outside 617, (800) 822-6539) to check account balances, transfer funds, see which checks have cleared, obtain rate information, and more.

Accessibility

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Weblinks – By clicking the link to an outside URL, you will enter a web site created, operated and maintained by a private business or organization. The Village Bank provides this link as a service to our website visitors. We are not responsible for the content, views, or privacy policies of this site. We take no responsibility for any products or services offered by this site, nor do we endorse or sponsor the information it contains. Village Bank is not responsible for the accessibility of this link. Email – Email is not secure. Time-sensitive requests or private information, such as account numbers, should not be sent via email.

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