Dear Village Bank customers,
Tech support and romance scams have risen dramatically in recent months. In some cases, the fraudster claims to be a service provider verifying a charge you didn’t make. In others, the fraudster reaches out through social media under the guise of starting a romantic relationship. In both cases, the fraudster wants access to your money and personal information.
If someone you don’t know contacts you unexpectedly, always keep in mind:
- Never give out personal or bank account information.
- Never give remote access to your computer to anyone.
- Never call a provided number. Always look up the number online first.
- Never send money to people you met on social media.
The Village Bank is committed to keeping your accounts and personal information safe. If you ever have questions about a potentially fraudulent situation, contact our Customer Care Center immediately at (617) 969-4300.