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Dear Village Bank customers,

Tech support and romance scams have risen dramatically in recent months. In some cases, the fraudster claims to be a service provider verifying a charge you didn’t make. In others, the fraudster reaches out through social media under the guise of starting a romantic relationship. In both cases, the fraudster wants access to your money and personal information.

If someone you don’t know contacts you unexpectedly, always keep in mind:

  • Never give out personal or bank account information.
  • Never give remote access to your computer to anyone.
  • Never call a provided number. Always look up the number online first.
  • Never send money to people you met on social media.

The Village Bank is committed to keeping your accounts and personal information safe. If you ever have questions about a potentially fraudulent situation, contact our Customer Care Center immediately at (617) 969-4300.

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